Terms and Conditions
Access to and use of retro.directory is provided on the following terms:
By using this site you agree to be bound by these terms, which shall take effect immediately on your first use of this site. If you do not agree to be bound by all of the following terms please do not access, use and/or contribute to it.
We may change these terms from time to time, so you should check these terms regularly. Your continued use of this site will be deemed acceptance of the updated or amended terms. If you do not agree to the changes, you should cease using this website. If there is any conflict between these terms and specific local terms appearing elsewhere on this site then the latter shall prevail.
You agree to use this site only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else's enjoyment and use. Prohibited behavior includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content or disrupting the normal flow of dialogue within this site.
All copyright, design rights, trade marks, patents and other intellectual property rights (registered and unregistered) in and on this site, and all content (including all applications) located on the site shall remain with the owners of this site. You may not reproduce, republish, disassemble, decompile, reverse engineer, post, broadcast, transmit, make available to the public this site's content without prior permission.
We reserve the right to add, remove, edit, modify, reject, or delete any content (graphics or text) at our sole discretion and without prior notice if we deem the content to be inappropriate, offensive, misleading, in violation of applicable laws or regulations, or otherwise inconsistent with standards, policies and theme. This includes, but is not limited to, hate speech, graphic content, false claims, or content that may negatively impact user experience or our platform’s reputation.
Regarding PunchCard/Tickets: You are solely responsible for any and all purchases made by yourself or any third parties using your account on this website, whether authorized or unauthorized. We cannot be held liable for any loss of revenue, incorrect transactions, mistaken purchases, or any other financial or operational consequences resulting from such transactions. Additionally, we are not responsible for fraudulent activities conducted by third parties, unauthorized access due to weak or compromised account security, errors made during the purchasing process, or any disruptions caused by technical issues, system downtime, or external factors beyond our control. It is your responsibility to safeguard your login credentials and monitor account activity to prevent unauthorized use. By using this website, you acknowledge and accept full liability for all transactions made through your account and it's events.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE, ALONG WITH OUR PARENT COMPANIES, SUBSIDIARIES, SPONSORS, DONORS, ADVERTISERS, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, PARTNERS, LICENSORS AND DISTRIBUTORS (COLLECTIVELY ‘ENTITIES’) DO NOT MAKE ANY REPRESENTATIONS, PROMISES OR WARRANTIES, EXPRESS OR IMPLIED, ABOUT THE SERVICES. WE PROVIDE OUR SERVICES ‘AS-IS’, ‘WITH ALL FAULTS’ AND ‘AS AVAILABLE’. YOUR USE OF THE SERVICES, INCLUDING CONTENT WITHIN THE SERVICES, IS AT YOUR OWN RISK AND WE DO NOT REPRESENT, PROMISE OR WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. YOU UNDERSTAND AND AGREE THAT NO DATA TRANSMISSION OVER THE INTERNET OR INFORMATION STORAGE TECHNOLOGY CAN BE GUARANTEED TO BE SECURE, AND WE EXPRESSLY DISCLAIM ANY WARRANTIES, EXPRESS OR IMPLIED, TO THAT EFFECT. WE MAKE NO COMMITMENTS, PROMISES OR WARRANTIES ABOUT THE CONTENT WITHIN THE SERVICES OR CONTENT LINKED FROM THE SERVICES, THE SUPPORT WE PROVIDE FOR THE SERVICES, THE SPECIFIC FUNCTIONS OF THE SERVICES, THE SECURITY OF THE SERVICES OR THE SERVICES’ RELIABILITY, QUALITY, ACCURACY, AVAILABILITY OR ABILITY TO MEET YOUR NEEDS, PROVIDE CERTAIN OUTPUTS OR ACHIEVE CERTAIN RESULTS.
SOME JURISDICTIONS PROVIDE FOR CERTAIN IMPLIED WARRANTIES, SUCH AS THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ANY AND ALL IMPLIED OR EXPRESS PROMISES OR WARRANTIES ABOUT THE SERVICES.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE AND UNDERSTAND THAT ‘ENTITIES’ WILL NOT BE LIABLE FOR: ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, TREBLE OR OTHER MULTIPLES OF DAMAGES, EXEMPLARY OR PUNITIVE DAMAGES ARISING FROM OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICES. ‘ENTITIES’ ARE NOT RESPONSIBLE FOR ANY LOST PROFITS, LOST REVENUES, LOST BUSINESS OPPORTUNITIES, DIMINUTION IN VALUE, INCLUDING ANY ALLEGED LOSS OR DIMINUTION IN VALUE OF PERSONAL INFORMATION, OR ANY OTHER LOSSES (COLLECTIVELY, ‘LOSSES’) ARISING FROM OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF OR ACCESS TO THE SERVICES, INCLUDING, BUT NOT LIMITED TO, LOSSES RESULTING FROM OR IN CONNECTION WITH: THE DELETION OF, ALTERATION OF, MISDELIVERY OF, OR FAILURE TO STORE DATA MAINTAINED OR TRANSMITTED BY THE SERVICES; THE LIMITING, SUSPENSION OR TERMINATION OF YOUR ACCOUNT; YOUR DOWNLOADING OR SHARING OF INFORMATION, INCLUDING PERSONAL INFORMATION, VIA THE SERVICES; THE UNAUTHORISED ACCESS TO YOUR ACCOUNT OR ANY DATA MAINTAINED OR TRANSMITTED BY THE SERVICES; LINKS PROVIDED BY THE SERVICES OR THIRD PARTIES TO EXTERNAL SITES OR RESOURCES; YOUR DEALINGS WITH OR PARTICIPATION IN PROMOTIONS OF ADVERTISERS FOUND ON OR THROUGH THE SERVICES; OR ANY GOOD OR SERVICES SOLD BY SUCH ADVERTISERS. ‘ENTITIES’ WILL NOT BE LIABLE FOR PROBLEMS CAUSED BY OTHERS, THE WRONGFUL OR UNLAWFUL ACTIONS OF THIRD PARTIES, OR AN ACT OF GOD. THE LIMITATIONS AND EXCLUSIONS IN THESE TERMS WILL APPLY WHETHER OR NOT WE HAVE BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY LOSSES ARISING.
TO THE FULLEST EXTENT PERMITTED BY LAW AND EXCEPT OTHERWISE STATED, ‘ENTITIES’ ARE NOT LIABLE IN CONNECTION WITH ANY DISPUTES THAT ARISE OUT OF OR RELATE TO THESE TERMS OR SERVICES FOR ANY AMOUNT GREATER THAN THE AMOUNT YOU PAID US FOR THE SERVICES.
PunchCard (Tickets)
We provide the Service to you and have no relationship with your customers ("Consumers"). When you sell tickets & services to Consumers through the Service, the contractual relationship is between you and the Consumer. You are responsible for providing your own terms of sale with your Consumers and accordingly, we will direct any Consumer who raises queries regarding your events or your other products and services to you.
You agree:
- To handle all communication with your Consumers and not to refer them to us for customer support
- To respond to any queries you receive from Consumers within 5 days
- To accept all liability in relation the contractual relationship between you and the Consumer
- To notify your Consumers immediately, and update your events, if your event is cancelled, postponed or has a material change from the original information given when the event was first put on sale.
We reserve the right to suspend or terminate your access to the Service if you fail to adhere to these contractual relationship requirements with your Consumers. When using the Service, you shall:
- Comply with applicable laws and obligations related to your provision of events, products or services to Consumers, or receipt of booking fees, transaction fees, or charitable donations
- Provide us with such information and material as we may reasonably require in order to supply the Services and ensure that such information is accurate in all material respects
- Maintain and promptly update all information and material as may be required by us in order to supply the Services to keep it true, accurate and complete
- Cooperate with us in all matters relating to the Service.
Access to the Service may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control. Your access to the Service may also be suspended, or your account may be cancelled at any point, at our discretion, including (but not limited to) if we suspect that you are using the Service for fraudulent or criminal purposes, if we are advised to by law enforcement agencies or if you have failed to pay the service fee (in which case we would typically notify you of the non-payment before suspension or cancellation). We will not be liable for any loss or damage that may arise from misuse of our service.
PunchCard (Tickets) Refunds
The event organiser retains sole discretion to permit or deny refunds for their event. If refunds are permitted, they will only be available up to a specified number of days prior to the event start date, as determined by the organiser. Where refunds are allowed, individual tickets may be refunded separately.
All donations made to retro.directory or the the event are strictly non-refundable.
Payment Processing
Our Service allows you to take payments for your events & services from Consumers online using payment processors with whom we have partnered ("Payment Processors"): Stripe Payments Europe Ltd.
Your use of the payment service requires you to set up an account with the Payment Processor you wish to use which will be subject to the Payment Processor’s own terms and conditions and privacy policy. You will have a direct relationship with the Payment Processor and will be required to read and accept their terms and conditions before taking payments from Consumers via the payment services offered through our Service.
In carrying out certain functions, the Payment Processor acts as a data processor to both you and us but in other respects it acts as controller. Payment Processor activities carried out as controller are carried out in accordance with the Payment Processor’s own privacy policy. By using our payment service, you acknowledge and agree to us sharing personal information and/or information about your transactions made via our Service with the Payment Processor.
If we receive notice from the Payment Processor that your use of our payment service is in breach of their terms or of any agreement between you and them, you and us or you and a Consumer or appears fraudulent, in breach of money laundering regulations or is part of other harmful activity, we may take actions including, but not limited to, those necessary to rectify your breach, removing your ability to use our payment service and/or the suspension or termination of your account. The Payment Processor reserves the right to refuse the use of its payment services to anyone, for any reason, and at any time.
See the Stripe terms and privacy policy at Stripe Services Agreement and Stripe Global Privacy Policy.
We have no responsibility for, and hereby disclaim all liability (including, but not limited to) any losses, costs, fees and penalties of whatever nature arising from the service provided to you by the Payment Processor, including the acts and omissions of the Payment Processor.
Banner Advertising
The number of estimated impressions provided for any banner advertisement is subject to change at any time. These estimates are influenced by a variety of external factors that are beyond our control, including but not limited to breaking news, special events, the appearance and performance of other concurrent banner campaigns, fluctuations in web traffic, seasonal trends, algorithm updates, and activity on social media platforms. As such, while we strive to offer the most accurate forecast possible, we cannot guarantee a fixed number of impressions throughout the duration of the campaign. Advertisers are encouraged to understand that these figures are projections and not guaranteed outcomes.
While we make every effort to deliver advertisements as scheduled, we do not guarantee that any banner ad will appear at a specific frequency or in a particular rotation. Factors such as system performance, competing ad placements, audience behavior, inventory availability, and overall campaign traffic can impact how often an advertisement is displayed. As a result, we are not responsible for any perceived under-delivery or for ads not appearing at the desired frequency. All placements are subject to availability and performance conditions at the time of delivery.
All banner advertisement start and end dates are scheduled and measured based on Coordinated Universal Time (UTC). This standard time reference ensures consistency across all campaigns regardless of the advertiser's local time zone. Advertisers should be aware that their ads may begin or end at a different local time than expected, depending on their geographic location. It is the advertiser’s responsibility to account for this time zone difference when planning and reviewing campaign timelines.
We reserve the right to remove, reject, or disable any banner advertisement at our sole discretion and without prior notice if we deem the content to be inappropriate, offensive, misleading, in violation of applicable laws or regulations, or otherwise inconsistent with our advertising standards and policies. This includes, but is not limited to, ads containing hate speech, graphic content, false claims, or content that may negatively impact user experience or our platform’s reputation. Advertisers are responsible for ensuring that all submitted materials comply with our guidelines, and no refunds or credits will be issued for ads removed under these circumstances.
Account Security
You are responsible for maintaining the confidentiality of your account and are fully responsible for all activities that occur as a result of access to your account using your access credentials.
Where we have given you (or where you have chosen) a password or API key which enables you to access your account, certain parts of our website or apps, or you have invited team members to access your account, parts of our site or apps, you are responsible for keeping this password or API key confidential.
You should not share a password or API key with anyone. You agree to immediately notify us of any unauthorised use of your password, API key or account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with this provision.
Transmission of information via the internet is not completely secure. We cannot guarantee the security of your data transmitted to our site and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
